ShieldCall Privacy Policy

Last Updated: 2026-02-18 19:45

1. Introduction

Welcome to ShieldCall ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ShieldCall (the "Service").

By using the application, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the application.

2. Information We Collect

To provide and improve the Service, we may collect the following types of information:

2.1. Information You Provide to Us

• Contact Information: With your permission, we may access your contact list to allow you to create blocking or exception rules based on your contacts.
• Phone Numbers: We collect phone numbers from incoming calls to apply blocking rules and maintain a history of blocked calls.

2.2. Information Collected Automatically

• Usage and Log Data: We collect information on how you use the app, such as the features you use and the actions you take. We use Google Firebase Analytics to collect this data anonymously.
• Crash Data (Crashlytics): If the app crashes, we collect information about the crash to help us fix bugs and improve the app's stability. We use Firebase Crashlytics for this purpose.
• Device Information: We may collect information about your device, such as the model, operating system, and device identifiers.
• Advertising Data: Our app displays ads through Google AdMob, which may collect data to serve personalized ads. Google may use your device's advertising ID for this purpose.

2.3. In-App Purchase Information

• Billing Information: If you make in-app purchases, we use Google Play's billing services to process your payments. We do not store your payment information on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: ShieldCall's primary function is to block unwanted calls, which requires access to the phone state, call history, and, optionally, contacts.
• To Improve the App: We analyze usage and crash data to understand how our users interact with the app and where we can improve it.
• To Personalize Experience: Including showing relevant ads through Google AdMob.
• To Process Transactions: To handle in-app purchases through Google Play Billing.
• To Communicate With You: To respond to your support requests or feedback.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with third parties in the following situations:

• With Service Providers: We share information with third-party companies that help us operate and improve our Service, such as Google (for Analytics, AdMob, Play Billing) and Firebase (for Crashlytics). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Call history and user-defined rules are stored locally on your device. Anonymized analytics and crash data are retained according to Google's and Firebase's data retention policies.

6. Your Data Protection Rights (GDPR and LGPD)

If you are a resident of the European Economic Area (EEA) or Brazil, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Your rights include:

• The right to access, update or delete the information we have on you. Most of your data is stored locally on your device and can be managed directly within the app.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. The app includes a backup and restore feature for your data.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where ShieldCall relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. To exercise these rights, please contact us at support@tlsstudio.com.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Our service providers (like Google) operate globally.

8. Data Security

The security of your information is a priority for us. We employ administrative, technical, and physical security measures to help protect your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: support@tlsstudio.com.

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Disclaimer: This is a privacy policy template and not legal advice. We highly recommend that you consult a legal professional to ensure your privacy policy is compliant with all applicable laws and regulations.